Soon after the inception of Hargrove Controls + Automation, we joined the Control System Integrators Association (CSIA).  Hargrove has a long history partnering with prestigious organizations such as CII (Construction Industry Institute) and the ECC (Engineering and Construction Contracting) Association, and we have learned these communities keep our company at the forefront of new developments and best practices. 

CSIA was started in 1994 by a group of independent control systems integrators who were looking for a way to “raise the bar” and share knowledge within this community.  Since then, the organization has set an excellent standard for control systems engineering and holds the only complete set of best practices in the industry. The CSIA Best Practices and Benchmarks manual includes the following areas:

• General Management
• Human Resources Management
• Marketing, Business Development and Sales Management
• Financial Management
• Project Management
• System Development Lifecycle
• Supporting Activities
• Quality Management
• Service and Support
• Information Systems Management and Cyber Security

One of CSIA’s hallmarks is their certification program.  Being certified by CSIA is a very rigorous process, involving a multi-day audit with an approved external CSIA auditor.  Once certified, a re-certification process is required every three years to ensure continuous adherence and implementation of the most current best practices. During the audit, the auditor reviews our internal practices and procedures against an extensive selection of the CSIA best practices to confirm we can maintain our certification. Hargrove Controls + Automation chooses to maintain certification to drive continuous improvement and ensure we keep up with industry best practices in all areas of our organization.  Since these best practices are not limited to one area of the company, meeting this thorough criteria takes the entire team.

While we also pursue highly technical certifications, CSIA certification helps us stay at the top of our game in all areas.  This elevates our technical expertise to the highest level.

CSIA best practices themselves undergo continuous improvement. For example, in 2018, a new section was added on Information Systems Management and Cyber Security.  New subsections were also added to address Environmental Responsibility and Sustainability and Health/Wellness.  As the industry grows and evolves so do the best practices.

Contact our Team today to learn more about our capabilities and how we implement CSIA best practices at Hargrove.